Bedfordshire County Council is keen to know what your views are about the services that it provides. You may have a compliment to pay, a comment to make or you may wish to make a complaint about the service. This section tells you how to let us know what you think about the services that you receive.

Please note that complaints about schools should be made directly to the school concerned. This is because complaints about schools have to be dealt with by the school rather than by the Local Education Authority. Every school is required to have a Complaints Policy which is available on request. However, in the first instance you should discuss the matter with the form teacher, or the head of year at the school and, subsequently, if you wish to complain formally you should write to the headteacher.

The Local Education Authority is required to respond to complaints in respect of the National Curriculum, Special Educational Needs, Admissions Procedures, Child Protection and complaints about governors. If you wish to discuss these issues or complaints in general you can contact the Education Office (Area) for your school who can be reached on (01234) 228118.